Our Policies

Attendance Policy:

Our scheduling practice is to pre-schedule at least three visits (depending on your prescription duration). We ask that you please try to attend all scheduled appointments. If you are unable to, we ask that you notify us 24 hours prior to that scheduled appointment so that we are able to offer this slot to other patients. As a courtesy to other patients, we may refuse treatment for patients that arrive more than 15 minutes past their scheduled appointment time. Those who are late may be rescheduled for the next available appointment time. Patients who do not show for three appointments may be taken off of the schedule so that we can better accommodate other patients.

Worker’s Compensation Patients:

Please be advised in the event that you miss a scheduled appointment and fail to notify us at least 2 hours prior we are obligated to notify your worker’s comp adjustor of poor attendance (missed appointments or tardiness).